4. "Crosstalk" - This one likely applies more specifically to retail working environments and/or call centers. This loves to be thrown out there as a management technique for enforcing an outdated view of the retail world. Sure, there are absolutely times when the subject being discussed is probably not appropriate, or that two workers having a discussion are either forsaking customer service or talking too loudly. But having an inflexible, all-consuming policy of "coworkers cannot speak to each other" breeds a terrible working environment and serves more frequently as a tool for terrible managers to cut off any possible critique (helpful, negative, or otherwise) of policies and procedures.Statistics: Posted by El Jefe — Tue Jun 13, 2017 11:03 am
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